Refund Policy

Eddie Zar sells digital music production products, including downloadable sample packs, audio loops, MIDI files, and related digital assets.

Digital products

Because digital products are delivered electronically and cannot be physically returned, purchases of successfully delivered digital downloads are generally non-refundable.

If you experience a technical problem that prevents you from accessing or using a purchased file, please contact us and we will make reasonable efforts to resolve the issue, including providing a replacement download when appropriate.

Duplicate or incorrect charges

If you believe you were charged more than once for the same purchase or were charged in error, please contact us so we can review the transaction.

Defective or corrupted files

If a downloaded file is corrupted, incomplete, or materially different from the product description, please contact us. We may provide a corrected file, replacement download, or refund when appropriate.

Contact

For refund or purchase support, please use the contact information provided on eddiezar.com or in your order confirmation email.